Deleting your information

Watt Money app

Last updated: 17 October 2026.

What the app stores

Nothing about you. The Watt Money app has no account to delete: it downloads guides to read, and everything you do in it stays on your phone until you choose to send us a request.

If you want to clear what is on your device, delete the app, or clear its storage in your phone's settings. That removes the downloaded guides and anything you had typed but not sent.

If you have sent us a request

When you use "Request help or book a meeting", what you typed reaches us as an email. We delete it once your enquiry has been handled, unless you go on to become a client. To have it deleted sooner, email office@wattmoney.com with the subject Data deletion and tell us:

• the name you used;
• the email address or phone number you gave us.

That is all we need to find it. Please do not send any other personal details.

What happens next

• We will confirm we have received your request.
• We will delete the enquiry and any notes we made from it, and tell you when it is done.
• We will reply within one month, as UK data protection law requires.

When we cannot delete everything

If you have become a client of Watt Money, financial services rules require us to keep records of the advice we gave and the work we did for you, for a set period, even if you ask us to delete other things. We will explain exactly what we have kept and why.

Any questions

Email office@wattmoney.com, call 01628 620 242, or write to Watt Money Ltd, PO Box 6205, Maidenhead, SL60 1RJ.

If you are unhappy with our response you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.